"Should we use WooCommerce or build something custom?" is one of the most common questions we get from businesses starting an online store — and the honest answer is: it depends on your catalogue, your growth plans, and your budget.
When WooCommerce makes sense
For most stores under a few thousand SKUs with fairly standard checkout needs, WooCommerce gets you to market fast, has a huge plugin ecosystem for payments and shipping, and is far cheaper to maintain long-term since you're not paying to rebuild common functionality.
When custom development makes sense
If your business has unusual checkout logic, needs deep integration with an existing ERP or inventory system, or expects very high traffic volumes, a custom build removes the ceiling that a general-purpose platform eventually hits.
The right platform is the one that gets out of your way, not the one with the most features.
A simple way to decide
Start by listing the three things your store absolutely cannot compromise on — whether that's a specific payment flow, multi-warehouse inventory, or subscription billing. That list usually makes the answer obvious.